The winners were crowned at the hugely successful Broker Innovation Awards ceremony on Thursday 25th September 2025.
What a night! This year’s awards were our biggest and boldest yet, with a record-breaking number of entries that truly raised the bar. The creativity, innovation, and impact on display made judging incredibly tough—but also incredibly inspiring.
A huge congratulations to all of our winners! Every award was hard-earned and well deserved. Thank you to everyone who entered, attended, and helped make the evening such a celebration of excellence.
And of course, a massive shoutout to our brilliant judging panel, who took on the mammoth task of selecting winners from such an outstanding pool of talent.
Here is the full list of 2025 winners:
Startup of The Year: RS Bonds Surety
The judges were impressed by the company’s innovative approach in addressing a clear gap in the market and delivering real value to its clients. Their commitment to industry expertise, client support, and building strong partnerships has set them apart as a standout startup showing significant potential for growth and impact.
Best Employer: Pound Gates Insurance Brokers
The judges were impressed by the company’s strong commitment to professional development, wellbeing, and a supportive workplace culture. Their focus on continuous learning, flexible working, and meaningful employee recognition stood out as a model of how to create an environment where people feel valued, motivated, and able to thrive.
InsurTech of the Year: Protectif
The judges were impressed by their innovative use of technology to make insurance more accessible, fair, and customer-friendly. By combining digital agility with a strong focus on inclusivity and client partnership, they are setting new standards in how the industry serves people with complex needs while also delivering real business impact.
MGA of the Year: Somerset Bridge Ltd.
The judges were impressed by the organisation’s ability to harness technology, talent, and innovation to improve the client experience at scale. Their commitment to raising standards, fostering strong industry partnerships, and driving growth in both reach and reputation stood out as an example of how an MGA can deliver real value for customers and the wider market.
*Highly Commended finalist: NBS Underwriting
Cyber Risk Award – Sponsored by Optimum Speciality Risk: Infoprotect UK
The judges were impressed by their unique ability to bridge the gap between cyber security and insurance. Their integrated approach — combining innovative tools, regulatory alignment, and specialist expertise — is helping brokers and clients alike to reduce risk, improve insurability, and build resilience. Judges also noted their role in raising standards across the market, positioning them as an emerging leader in shaping the future of cyber insurance.
Best MGA for Services to Broker: Choice Insurance Agency
The judges were impressed by this company’s strong broker-focused approach, combining underwriting expertise, responsiveness, and innovative solutions to deliver real value. Their commitment to collaboration, service excellence, and continuous improvement has positioned them as a trusted partner and a preferred placement market for brokers.
Independent Broker of the Year – Small: RS Bonds Surety
The judges were impressed by the specialist expertise and strong client-first approach, underpinned by innovative solutions that deliver real value for housebuilders. Their commitment to raising industry standards, supporting their community, and building trusted partnerships sets them apart as a standout independent broker.
Independent Broker of the Year – Medium: BLW Insurance Brokers
The judges were impressed by this broker’s commitment to finding solutions where others could not, providing a truly bespoke service for complex cases. Their entry stood out thanks to strong client testimonials, a clear strategy for future growth, and a focus on mitigating risk while setting themselves apart from competitors. A well-deserved recognition of an independent broker making a real difference.
Broker Network of the Year: Cobra Network Limited
this company stands out for its commitment to innovation, member support, and advocacy for independent brokers. By listening to members and investing in practical tools, training, and resources, the network empowers brokers to work more efficiently, compete effectively, and maintain high standards of excellence.
*Highly Commended finalist: Hedron Network
Commercial Lines Broker of the Year: Konsileo
The winner demonstrates exceptional use of technology, processes, and talent to enhance the client experience and raise industry standards. By combining a robust learning platform, a collaborative approach across virtual teams, and innovative compliance processes, they ensure clients receive personalised, accurate, and high-quality service.
Personal Lines Broker of the Year: Somerset Bridge Insurance Services Limited
The judges were impressed by the innovative use of technology, streamlined processes, and skilled talent to deliver an exceptional client experience. Their customer-centric processes, scalable operations, and alternative product offerings ensure high standards, strong retention, and future-proof growth.
Broker of the Year, sponsored by Aspray: Ascend Broking Group
This company stands out for its effective use of technology, processes, and talent to deliver an excellent client experience and drive business success. Their focus on innovation, professional development, and client-centric service has strengthened retention, enhanced efficiency, and supported sustainable growth.
Best Use of Technology: Aon
Now the winner, this company stands out for its innovative use of technology and collaborative approach to delivering value for clients. Their solutions help simplify complex challenges, support informed decision-making, and strengthen overall outcomes. By embracing continuous improvement and adapting to change, they demonstrate forward-thinking and resilience.
*Highly Commended finalist: Bionic
Digital Initiative of the Year: Somerset Bridge Insurance Solutions Ltd.
This company stands out for its innovative approach to improving customer service and operational efficiency. Their digital initiative has made interactions simpler and more convenient, enhancing the overall customer experience. The team’s forward-thinking and adaptability ensure the solution continues to meet evolving needs.
Rising Star of the Year, Sponsored by Aon: Alex Cocklin from RS Bonds Surety
The judges were impressed by this individual’s ability to improve processes, enhance client experiences, and foster team collaboration has delivered measurable results, including faster service, stronger client relationships, and a positive workplace culture.
Director of the Year: Lara Maynard from Protect Line
The judges were impressed by this individual’s inspirational leadership and ability to drive cultural and strategic transformation. Their focus on embedding strong values, raising compliance standards, and championing employee wellbeing has not only strengthened the company internally but also enhanced its reputation across the industry.
Outstanding Services to the Customer: InsuranceWith Travel Insurance
The judges were impressed by this company’s exceptional commitment to putting customers at the heart of everything they do. Their focus on fairness, inclusivity, and compassionate service — particularly for those facing complex medical challenges — has set a new benchmark for customer care in their sector.
Claims Team of the Year, Sponsored by ServiceMaster Restore: Brown & Brown Claims (UK) Limited
The judges were impressed by the team’s transformation of the claims process through collaboration, efficiency, and a customer-first approach. Their focus on speed, transparency, and empathy — combined with innovative models and technology — has delivered outstanding results for both clients and partners.
Outsourced Partner of the Year: Blink Parametric
Now onto the winner, the judges were impressed by this company’s ability to transform the customer experience through real-time, automated solutions that deliver speed, transparency, and value. Their flexible approach to integration, focus on innovation, and strong client partnerships highlight their role in setting new standards for efficiency and service in the insurance sector.
*Highly Commended finalist: PremFina
