Nicola joined BIBA in 2014 having worked within the industry for over 25 years.
Nicola’s career has been a diverse one from claims and risk management to underwriting and strategic change management, now at BIBA, she has gone full circle within the industry.
A qualified Chartered Management Institute Fellow (FCMI), Nicola is responsible for BIBA’s overall commercial activities including member engagement, a remit to grow income, and is responsible for all BIBA’s insurance services, including the industry’s consumer Find Insurance Service.
Nicola also heads up IT/Innovation & Young Talent, making sure BIBA is at the forefront of succession planning for the sector. Highlights of Nicola’s career include achieving multi-million-pound deals that benefit customer journeys, beneficial change for women returning to work, and creating a pathway of inclusion for young people into BIBA’s UK regions, making a significant impact on outcomes to BIBA centrally and its members UK wide. Nicola is a senior industry figure, a NED as well as a beacon for change in areas such as diversion and inclusion, social mobility, innovation, and improved customer journeys, specifically for the young, old, and vulnerable.
Nicola has recently delivered a new talent pipeline programme, rolled out across the UK, focussing on social mobility, something that is close to her heart.
Proud to have been listed as a winner for the Elite Women award 2022, Nicola works alongside many past winners, signifying the strength and ability of senior women in insurance.
