Melissa Collett is chief executive officer of Insurtech UK, the only trade association in the UK dedicated to insurtechs. Insurtech UK’s mission is for the UK to be the global leader for insurance innovation. Under her leadership, the organisation has grown to over 180+ members and partners and is the representative voice of insurtech in the UK. Insurtech UK recently published its Roadmap of 11 policy recommendations for insurtech growth.
Melissa has over 25 years’ experience in the UK insurance sector, having previously been executive director of professional standards at the Chartered Insurance Institute (CII), where she chaired the Digital Ethics Forum and developed the CII Digital Ethics Companion, and was consulted by the UK Centre for Data Ethics and Innovation and the World Economic Forum. She has also been an advisory board member of Innovate UK, which provides R&D funding for start ups. She is a frequent contributor to the insurance press, a keynote speaker at conferences, and judge of industry awards.
Melissa has an extensive background in consumer insurance and legal issues. She was senior ombudsman at the Financial Ombudsman Service, and a director at Fairer Finance. She is also a qualified lawyer, spending her early career at Hogan Lovells, specialising in insurance law. In 2022, she co-authored Female Determination, a collection of portraits and interviews with inspiring women. She was a finalist for Insurance Times Tech Champion of the Year in 2024.
